MiVoice Support T2 IP telephony

  • Job Reference: BBBH1752
  • Date Posted: 22 October 2019
  • Recruiter: Imperative People
  • Location: Basingstoke
  • Salary: £25,000 to £30,000
  • Bonus/Benefits: full bens
  • Sector: Telecoms
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Mitel MiVoice Technical Support Level 2 for MSP in Basingstoke Chineham Park

The role of a 2nd Line Telephony Support Engineer will be to provide in-depth IPT Support, managing incoming support requests via telephone & email, ensuring high standards are always provided. The ideal 2nd Line support engineer will have experience supporting Mitel MiVoice Telephony systems ideally other vendors such as NCC , Samsung within a Windows environment.

The correct candidate for the 2nd Line Support Engineer role will be passionate, driven and keen to learn.

My client is looking for someone with the following experience:

  • Supporting Telephony systems such as: Mitel,MiVoice MiBusiness , 3300
  • Experienced dealing with PSTN, Broadband, SIP faults
  • Mitel & VOIP Systems
  • IT Support via Telephone & Email
  • Telecoms sector experience is ideal

As you will be working as part of a team and will be in regular contact with my clients growing customer base then your communications, both written and verbal must be very strong.

This is an excellent opportunity to join a company that would be able to offer further career opportunities along with some excellent training opportunities.

To apply, please send your CV to