Service Desk Analyst - Telephony Moves, Adds and Changes (MAC)

  • Job Reference: BBBH1616
  • Date Posted: 4 February 2018
  • Recruiter: Imperative People
  • Location: Horsham
  • Salary: £18,000 to £22,000
  • Bonus/Benefits: training + benefits
  • Sector: IT Service Management
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Service Desk Analyst - Telephony Systems Moves, Adds and Changes (MAC)

Horsham - £22k

Would you be interested in joining a growing, award winning team? My client want to expand their team in 2018 and want to start off by adding to the Managed Services team. They are in the network and telecoms sector and are continuing to grow their team.

An interest in telephony / telephony systems or a desire to learn these skills is essential as the rest of it can be taught once in the role. Previous experience completing user moves, adds and changes on telephony systems such as Mitel/Cisco/Avaya/Skype for Business and/or troubleshooting telephony systems is highly advantageous. This is a great opportunity to progress within a fast growing company.


  • Service Desk / IT Support / Telephony support
  • 1st Line Support
  • Mitel/Cisco/Avaya/Skype for Business
  • Install, Moves, Adds and Changes (IMAC) including installations, administration and upgrades of telephony systems
  • Provisioning
  • Broadband

If this is something that you would be interested in, or you know of anyone then please get in touch.

Service Desk Analyst Jobs, Telecoms Jobs, Telephony Jobs, Mitel Jobs, Avaya Jobs, IT Jobs, Service Desk Jobs.